Booking Conditions

• Check in time – AFTER 2pm – should your arrival time be after 6pm, contact must be made with Sandy Bay to make alternative arrangements for after hours check-in. No campers will be allowed to check in after 7pm.
• Payment in full, on arrival in CASH, EFTPOS & CREDIT CARDS (Mastercard & Visa) only.
• Linen, duvets and bath towels are not supplied but can be hired. (Hire fee $11.00 per single bed & $16.00 per queen bed as a one off payment you get duvets, sheets, pillowcases, bath towels, face cloth and a hand towel).  Overnight special linen rate $10-00 per chalet, only overnight.
• Quiet time is 10pm
• Departure time – BY 10am
• All chalets, the ablution block, barbeque and picnic tables are
• NON-SMOKING areas.
• No pets are allowed in the Chalets.

• Deposits are not refundable or transferable unless at least 28 days notice (60 days in peak periods) of the cancellation or variation is received in writing in respect of which a $25-00 cancellation fee is charged.
• A deposit is required to be paid up within 10 days of the reservation being made unless otherwise requested. If a new booking falls within this period, a deposit is required to be paid at the time of the booking. Bookings will be automatically cancelled if no deposit is received within this time.
• Off Season and Mid Season bookings require the equivalent of one night accommodation.
  Peak Season, including Sporting Events, require a 50% deposit of the total accommodation cost.

• Online Bookings. A cancellation fee of 20% applies to all online bookings.
• Cancellations made before or up to the 28 day notice period (60 days for all peak periods) will incur a $25-00 cancellation fee.
• Cancellations made within the 28 day notice period and up to 2 days prior to the date of travel (60 days for all peak periods) incur a loss of the deposit.
• If the booking is cancelled within 48 hours from the date of travel, 50% cancellation fee applies for low and mid season, 100% cancellation fee applies for peak season, long weekends and all sporting events.
• If the bookings is cancelled on, during your stay or after the day of arrival, there is NO refund.
• Cancellations must be made in writing.
• For your own peace of mind it is recommended that clients consider taking out their own travel insurance.
• Any refunds done onto your credit card carry a $2-00 administration fee.

CARAVANNERS